DEPUFF SUPPORT
How can we help?
Questions about a product, delivery or an order? We're here to help.
Get in touch
For order support, include your order number and the email address used at checkout.
A LITTLE CLARITY
Answers before you ask.
Which set should I choose?
Choose one oregano pouch, two oregano pouches with a glass jar, or two oregano pouches plus D3 & K2, a glass jar and a travel case. See the product page for current prices and availability.
Compare all three setsWhere is my order?
Check your shipping confirmation for the tracking link. If you need help, contact support@getdepuff.com with your order number and checkout email.
Ask about an orderWhen will my order ship?
Our current shipping policy provides dispatch within 6 calendar days after payment. Transit time is additional and varies by destination. Available destinations are shown at checkout.
Read shipping detailsHow do I request a return?
Please contact us before returning an item. Our return policy covers unused products with an intact safety seal within 30 days of delivery. The full policy explains eligibility and the return process.
Read the return policyHow should I use and store my product?
Follow the directions and storage information on your product label. For questions about suitability, medication, pregnancy or a medical condition, consult a qualified healthcare professional before use.
Can I change my shipping details?
Contact support@getdepuff.com with your order number and the change you need as soon as possible. Our team can check whether your order can still be updated.